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Frequently Asked Questions |
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Getting Started Billing Technical Features Security Questions not answered, just contact ClicktoPhone@bestnetcom.com What can I do with ClicktoPhone? People can keep in contact
with you whether you are an individual or a business, through
ClicktoPhone. You can email a
ClicktoPhone button or send your personal WebLink
Name to another party. When your caller clicks on this button or
link, they immediately see a "calling" page. The caller enters their
phone number and our system connects both of you for a live call.
You can also add this Web address to your email signature and use it
as a personal 800 number. You can paste the button into electronic
documents to enable people to click on the button in a document and
call you. By registering, you will have your own personal
ClicktoPhone
WebLink Name (like: www.ClicktoPhone.com/Jane). This
permits an anonymous connection to your registered telephone number. You are
in complete control of the number that will be called. What are the system requirements? None! No software to install, no extra phone lines, works on any
computer system and any browser. Open an account and secure your own personal unique identifying WebLink
Name Why do I need to enter my telephone number? We need your telephone number so we can connect calls to the phone that
you have chosen to register. That number is never revealed to anyone and absolutely not
used for anything but connecting calls. You can view our rates before you send a
ClicktoPhone
button or WebLink to know how much your account will be
charged per minute for calls made to you. You will see the charges on your credit card as "BestNet
Communications", no statement will be mailed and nothing is charged to your regular
telephone bill. Is this Voice Over IP (Internet telephone)? No! There is no special
software, headset or microphone required. The
ClicktoPhone
service always connects all calls using regular telephone lines. The quality
is the same as a regular call. Can I use the service with only one phone line? Yes. The person making the call to you can call you immediately or
set-up the call for a later time, which can be a few seconds, permitting the Internet
connection to be freed if needed. Can the service be used for International connections?
Service is available to most countries in the world which you can
determine Can I change my registered telephone number? Yes, just login to your account and you can change the number. By setting
up a call for a particular time later in the day and directing the connection to a selected
number, you can control both the place and time for your call to occur. How can I be sure no one will get my real telephone number? ClicktoPhone calls are made by our system dialing and connecting both parties,
neither party knows the other's number, no caller ID is passed and we never reveal any
numbers to third parties. No! The
ClicktoPhone service works just like a regular phone call you
would dial, but of course, with this service, no one will know your number or your chat
partners. Can I block a specific caller from using ClicktoPhone again? Yes! All you need to do is login to your account profile and click
on "Block/Unblock Callers". You can then choose to block the last caller
or specific numbers that you enter. You can unblock these at a later time
in the same window. How can I contact the company for service? Just email
ClicktoPhone. Questions not answered, just contact ClicktoPhone@bestnetcom.com |
